Dear Eileen (final),

Earlier this week I did receive a response from my Dot Mac Specialist and I thought I would close this issue with every piece of correspondence as documentation. Did I really not give them enough info to help me?

Hello Eileen,

I am glad to hear that you resolved your issue.

Removing the SyncServices folder is a way to resolve syncing issues that are being caused by the underlying syncing engine being damaged. Unfortunately, without knowing your specific .Mac Sync issue (experienced in addition to your iPhone syncing issue), I could not give such troubleshooting steps out as they will not fix all syncing issues.

The post that you found is actually relating information from the following support article:

.Mac: Troubleshooting syncing issues or issues in the .Mac preferences Sync or Advanced pane
http://docs.info.apple.com/article.html?artnum=306122

If you require any further assistance with .Mac Sync, feel free to reply to this email and let me know.

My phone is still syncing and working quite well - thank goodness!

E

Comments

[San]

I am so glad you sorted your issues!

I have come to the conclusion that when I returned to the whole apple thing in 2005 my thoughts that Apple was a great and philanthropic organisation, these thoughts were wrong! Apple = bad here in NZ :( They screw us over prices and offer nothing for New Zealand... they didn't update our daylight saving, instead we were told to just add one to our clock in our heads and they don't even give us a little NZ flag for typing :(

Ok enough of my rant! I am glad things are sorted for you :)

[San]

Hey, how come you don't blog anymore? :(